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Looking for answers? Start here
Iowa’s new Office of Consumer Affairs began providing services in 2005. Our job is to put information at your fingertips. We’re here to listen to your concerns, answer your questions, and serve as your advocate. Please let us know how we can help you.
 
What’s new right now.

Across the state, Iowans are recovering from the devastating floods and tornadoes of 2008. The State of Iowa and the Department of Human Services is compiling recommendations for recovery that you can use.

To view some of these documents, you will need an Adobe Reader. Download the reader program free at: www.adobe.com/products/acrobat/readstep2.html.

PUBLIC INFORMATION DOCUMENTS

Self-Care Tips 

How Families Can Help Children Cope 

Managing Stress Tips for Responders 

How to Help Children After a Disaster 

Guide for Older Adults 

What Teens Can Do After a Disaster 

Reaction of Children to a Disaster 

Dealing with the Effects of Trauma 

But It's Been Six Months: Phases of Recovery 

Red Cross: Preparation for Floods 

Flood Cleanup Safety 

Tornadoes, Hurricanes, and Children 

Tips for Recovering from Natural Disasters 

Managing Stress in Crisis Response Professions 

 

ADDITIONAL DISASTER UPDATES AND INFORMATION

DHS Response to Flood of 2008 

DHS Response to Flood Follow Up #1  

DHS Response to Flood Follow Up #2  

DHS MHDS to Assist Iowans 

DHS Flood Response Add'l Info 

State Emergency Operations Center Update 

Easter Seals Equipment Donations 

State vs. Federal Assistance Info 

FEMA Deadline Extended 

Add'l Counties to Recieve Assistance, FEMA Info 

Grant Programs and Deadlines 

AmeriCorps Volunteer Info 

Waiver from Adm. Rules Form 

Waiver from Adm. Rules Memo 

Here’s how to contact us.
Office of Consumer Affairs/Hoover Building, 5th Floor/1305 E. Walnut Street
Des Moines, Iowa 50319-0114/Phone: 515-281-7274/Fax: 515-242-6036
e-mail: jholvec@dhs.state.ia.us